Privacy policy

Last updated: 19 October 2025

1. Data controller

The controller of personal data collected through this website is Tricoderma S.r.l.s., registered office at Via Nino Sansone 49, 72017 Ostuni (BR), Italy, VAT number 02780820748.

2. Types of data collected

We collect personal data such as first name, surname, email address, delivery address, payment details and other data necessary to operate the website and process orders.

3. Purposes of processing

Personal data is processed in order to:
- fulfil orders and shipments
- manage payments and invoicing
- respond to support requests
- send promotional communications, subject to consent
- comply with legal obligations
- improve our services and site navigation

4. Legal basis and consent

Processing is based on consent, on contractual obligations or on legal requirements. Consent may be withdrawn at any time, without affecting the lawfulness of processing carried out beforehand.

5. Processing methods and security

Data is processed using electronic and manual tools, applying technical and organisational measures designed to ensure its security and confidentiality.

6. Data retention

Personal data is retained for as long as necessary to pursue the purposes set out above, in compliance with applicable law.

7. Your rights

You have the right to access, rectify and erase your data, to restrict its processing, to request portability, and to object to processing. You may also lodge a complaint with the Italian Data Protection Authority.

8. Cookies and similar technologies

This website uses technical and analytical cookies and, subject to consent, profiling cookies. For further information please see our Cookie Policy.

9. Disclosure of data

Data may be disclosed to third parties such as couriers, payment institutions and other companies involved in delivering the service. It will not be disseminated without consent.