Contact information

Welcome to the official contact page of Swan Cosmetics, the luxury cosmetics brand owned by Tricoderma S.r.l.s. We are committed to excellent customer service and to answering every request promptly.

Company details

Tricoderma S.r.l.s.
Via Nino Sansone 49, 72017 Ostuni (BR), Italy
VAT number: 02780820748

How to reach us

For any question about orders, products, shipping or general enquiries, our dedicated team is at your disposal. We ask that you contact us primarily by email, so that we can give you detailed and professional assistance.

Support email: info@cosmeticswan.com

Response hours

Our customer service operates Monday to Friday, 9:00 to 18:00 (CEST). Requests received at weekends or on public holidays will be handled on the next working day.

Other channels

We are working to broaden our support with telephone contact and official social channels. Follow our profiles for updates and news on products and promotions.

Business enquiries and partnerships

If you are interested in collaborations, partnerships or authorised distribution, please send your proposal to tricodermasrls@pec.it. We will consider every request carefully.

Our commitment

Swan Cosmetics is proud to combine Italian craftsmanship with innovation, backed by customer care that puts you first. Do not hesitate to get in touch: we are here to answer every need with transparency and attention.