Legal notice

Last updated: 19 October 2025

1. Data controller

The controller of personal data collected through the website www.cosmeticswan.com is Tricoderma S.r.l.s., registered office at Via Nino Sansone 49, 72017 Ostuni (BR), Italy, VAT number 02780820748.

2. Types of data collected

The personal data collected includes first name, surname, email address, delivery address, payment details and any other information needed to process orders and communicate with the customer. Browsing data, cookies and site preferences may also be collected, in accordance with applicable law.

3. Purposes of processing

Data is processed in order to: perform the contract of sale (order management, shipping, invoicing); respond to customer support requests; send commercial communications only with explicit consent; comply with legal and accounting obligations; and improve our services and site navigation.

4. Legal basis and consent

Processing is based on the user's consent, on contractual obligations or on legal obligations, depending on the case. Users may withdraw consent at any time (where applicable), without affecting the lawfulness of processing carried out before the withdrawal.

5. Processing methods and security

Data is processed using electronic and paper-based systems with security measures appropriate to prevent unauthorised access, destruction or accidental loss.

6. Data retention

Personal data is retained for as long as necessary to pursue the purposes set out above, save where the law requires longer retention.

7. Your rights

You have the right to: access your data and obtain a copy; rectify inaccurate data or complete incomplete data; erase data (right to be forgotten) unless the law requires otherwise; restrict or object to processing; receive your data in a structured format (portability); and lodge a complaint with the Italian Data Protection Authority.

8. Cookies and similar technologies

The website uses technical, analytical and profiling cookies with the user's prior consent, in accordance with applicable law. For further details and cookie management, please see our Cookie Policy.

9. Disclosure of data to third parties

Data may be disclosed to third parties engaged in services closely connected with our activity (couriers, payment institutions and similar) or to comply with legal obligations. It will not be transferred to third parties for other purposes without consent.

10. Changes to this notice

Swan Cosmetics reserves the right to update this notice in line with regulatory or organisational changes, publishing the updated version on the website.

11. Contact

To exercise your rights or for information about how we process data:
Email: info@cosmeticswan.com
Address: Via Nino Sansone 49, 72017 Ostuni (BR), Italy